Guarantee Policy

Phonebox stands behind the quality of the products it sells. If a product does not meet promised standards or experiences issues within the guarantee period, Phonebox will work with the customer to provide a suitable solution, which may include repair, replacement, or a refund, depending on the product and the nature of the issue.

Customers should retain their receipts and original packaging to streamline any guarantee claims, and reach out to Phonebox’s support team for guidance on the process and eligibility for specific products.